Our Policies
Clear policies for a smooth, respectful salon experience.
━ Nicoel Hair Château BookinG
How to Book
Booking your appointment is simple. Choose your preferred service and request a time that works best for you. For new clients, we may ask you to complete a short digital consultation form before booking. This helps us understand your hair history, goals, and the best service plan for your appointment.
━ Policies
Appointment Policies
01
Appointment Policies
Our salon policies require appointment to be reserved specifically for each client. A deposit may be required at the time of booking to secure your appointment. Any required deposit will be applied toward the total cost of your service.
02
Pricing
Pricing listed on the website are starting prices unless otherwise stated. Final pricing may vary based on your natural hair length and density, desired braid length and size, and the amount of time or product required. Final pricing will be confirmed before your service begins.
03
Cancellations & Rescheduling
Please provide at 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations and missed appointments may result in the loss of your deposit and may require a new deposit before another appointment can be booked.
04
Late Arrivals
Please arrive on time for your scheduled appointment. Clients arriving more than 15 minutes late may need to have their appointment adjusted or rescheduled to avoid affecting other clients.
05
Hair Preparation
Please follow the preparation instructions provided for your selected service. If you are bringing your own braiding hair, please arrive 30 minutes before your scheduled appointment to allow time for hair preparation.
Braiding hair is not included with any service. If you would like to purchase braiding hair from Nicole Hair Château, please let us know in advance so the appropriate hair can be prepared for your appointment.
06
Guests & Children
Due to limited salon space, please come alone to your appointment. No children or additional guests are permitted unless they are receiving a scheduled service. This helps us maintain a comfortable, relaxing, and professional environment for all clients.
━ FAqs
Frequently Asked Questions-Nicole Hair Château
What services does Nicole Hair Château offer?
Nicole Hair Château specializes in Protective and natural hairstyles, including braids, cornrows, twists, loc services, Brazilian knot extensions, hair treatments, and other customized styles.
Do you provide consultations?
Yes. A consultation may be recommended for Brazilian Knots, customized styles, hair concerns, or service requiring additional planning.
How do I choose the right service?
Review the service descriptions on our booking page. If you are unsure which options to select, contact us before booking so we can help you choose the appropriate service.
Do you work with all hair textures?
Yes. We welcome clients with a variety of hair textures and tailor each service to the client’s natural hair, needs, and desired result.
Why do appointment times vary?
Service times depend on the hairstyle, size, length, hair density, and condition of the client’s natural hair. Detailed or longer styles require additional time to achieve a polished result.
How can I make my hairstyle last longer?
Cover your hair at night, minimize excessive styling and pulling, maintain your scalp, and follow the aftercare recommendations provided at your appointment.
Where do I park?
Parking is available in the salon parking lot.
━ Ready when you are
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